Guarantee + Warranty

Lifetime Limited Frame Warranty

CycleTote warrants to the original owner that all structural aluminum frame parts of the trailer shall be free of defective materials and workmanship for the lifetime of the trailer, provided that the trailer is operated under normal conditions and use.

During this period, CycleTote shall repair or replace, at its sole option, all structural aluminum frame parts that are found by the company to be defective and subject to this warranty. The owner will be responsible for shipping charges in connection with the repair or replacement.

The frame comprises the basic trailer frame.  It does NOT include any non-frame components or structures, wheels, tires, fabric, lights, reflectors, trim, or any other components or structures attached to the frame.

This limited warranty does not, under any circumstances, cover the replacement or cost of any bicycles, bicycle accessories, or personal property inside or outside of the CycleTote product.

One-Year Limited Parts Warranty

CycleTote warrants to the original owner that this new trailer and/or accessories that are original parts of the trailer shall be free of defective materials and workmanship for a period of one (1) year from the date of original purchase, provided that the trailer and/or accessories is operated under normal conditions and use.

During this period, CycleTote shall repair or replace, at its option, all parts that are found by the company to be defective and subject to this warranty.

The owner will be responsible for shipping charges in connection with the repair or replacement.

This limited warranty does not, under any circumstances, cover the replacement or cost of any bicycles, bicycle accessories, or personal property inside or outside of the CycleTote product.

 30-Day Trial

Try your CycleTote for 30 days, on us! If you aren’t delighted, just pack it back in the original box and ship it back to us, return freight prepaid, within 30 days.

 

ReturnsCycletote Shop

All returns must be authorized with a Return Authorization Code before we will accept receipt.

To receive a Return Authorization Code, Contact Us by any of the following methods:

The Lifetime Frame Warranty and the One-Year Limited Warranty are the only express or implied warranties applicable to CycleTote trailers and accessories. Any implied warranties, including warranties of merchantability and fitness for a particular purpose, shall be limited in scope and duration in accordance with this limited warranty. CycleTote shall not be responsible for indirect, incidental, consequential, or exemplary damages suffered by any party. The forgoing statements of warranty are exclusive and in lieu of all other remedies.